Job Ref: 14213 Print Job

Windows Patch Management – Digital Workplace

  • Windows Patch Management – Digital Workplace
  • Permanent role in Melbourne
  • Large Insurance Client
  • Salary upto $105k (Additional bonus & benefits)
  • Work life balance

Overview:
As an integral part of the Collaboration Services team, the Patch Management Engineer is responsible for developing, managing and implementing Windows and 3rd party patch management methodologies using a variety of automation and deployment toolsets to and enterprise environment. Key items include.

  • End to End Windows Security and Vulnerability Updates
  • SCCM WSUS management.
  • Vulnerability management of 3rd party applications.
  • Monthly reporting and of vulnerabilities within the environment
  • Vulnerability & Patch Management for cloud managed devices
  • PCI and auditing reporting and remediation.

Accountabilities/ Responsibilities

  • Manage the end-to-end Desktop lifecycle for security and patch management on the Business Windows Desktop and Laptop environment
  • Contribution to Strategic funded projects and Production Service Initiatives.
  • Maintain compliance for industry certifications such as PCI and GISO industry requirements.
  • Responsible for deployment and management of identified application and operating system security vulnerabilities.
  • Resolution of service issues related to workplace & device services in alignment with agreed IS Operational processes and tools (e.g., via security incident allocations and requests, escalation processes and reporting requirements). This includes On-Call support on a rostered basis.
  • Create and maintain reports for patch compliance and system audit data.
  • Document issues and associated resolutions to problems.
  • Participate in OS patch management and coordination.
  • Development and delivery of non-standard application patch management through industry recognised standards and practices.
  • Develop and testing of Windows and 3rd party security patch packages.
  • Troubleshoot Windows OS and Microsoft and other application security patch installations.
  • Take a lead role in directed research activities related to workplace & device Services
  • Lead and manage ‘Proof of Concept’ activities in relation to new technologies applicable to security and patch management delivery and compliance.
  • Ongoing maintenance & administration of assigned systems.
  • Adherence to policies, processes and procedures within your areas of responsibility.
  • Assistance with execution of projects related to areas of responsibility.
  • Initiate and lead the review and redesign of processes or procedures in relation to workplace & device services compliance and patch management, on an ongoing basis, to deliver improved team productivity or efficiency.
  • Provide technical assistance and guidance across all teams within Service Management as required.
  • Provide senior Subject Matter Expert (SME) advice and consultation in relation to core competencies to all areas of the business as required.
  • Work as an effective Production Services team member. Including the support, mentoring and coaching of other team members and recognising contributions of others to ensure team goals are achieved.
  • Other responsibilities as directed by Workplace & Device Services Manager.

Academic/ professional qualifications

  • Tertiary qualifications in Information Systems or related business discipline or equivalent industry experience
  • Strong commercial acumen and leadership skills required
  • Strong influencing and collaboration skills required
  • Very strong interpersonal and communication skills at all levels
  • Demonstrated ability to work within various team structures to deliver business outcomes
  • Strong understanding of data communication concepts and network/software configuration management.
  • Familiar with standard security best practices.
  • Minimum seven years of experience with Windows platforms.
  • Knowledge of Windows File Servers, IIS, DHCP and DNS.
  • Knowledge of PCI Remediation and various audit requirements.
  • Knowledge and experience with Systems Center Configuration Manager “SCCM”.
  • Knowledge and experience with automated software delivery systems.
  • Extensive knowledge of scripting languages – preferably PowerShell and VBScripting.
  • Knowledge of SQL Reporting Services report creation.
  • Knowledge and experience of TSQL and WQL queries.
  • Knowledge and experience of InstallShield, WIX or similar product for packaging requirements.
  • Working knowledge of Citrix and application delivery management.
  • Individual must interact extensively with all levels of management, business and IT, and is required to act in a professional and confident manner.
  • Self-motivator possessing a high sense of urgency and a high level of integrity.
  • Seven + years’ experience in a fast-paced distributed system support or engineering position.
  • Experience in an enterprise-class IT organization, managing 1000 distributed (Windows) systems.
  • Industry-related certifications a plus.
  • Strong customer service skills to deliver quality results in a demanding environment.
  • Able to work well under pressure and within short time constraints.
  • Excellent documentation, communication and interpersonal skills.
  • Excellent analytical and problem-solving abilities.
  • Ability to efficiently prioritize and organize competing work demands with little oversight.

How to apply:
Please apply using the link below or call RAMS on 0370 011 405 for further details. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.