Technical Domain/Infrastructure Service Delivery Manager
- Geelong !!
- Good pay!!
Service Delivery / Infrastructure Delivery Managers
- Perm role !!
- Multiple positions !!
- Great package !!
One of our large clients (Government sector) is currently looking for Service Delivery / Infrastructure Delivery Managers to provide superior levels of service delivery. The role will drive both the re-active and pro-active ITIL support processes to manage the platforms. This includes incident, problem, change, configuration, access, release, knowledge management, service improvement, and management of service risks to manage availability and capacity.
1. Strong experience as an Service Delivery/ Infrastructure Delivery Manager
2. In-dept knowledge in ITIL Framework and experience in the management of platform operations and support with proven delivery to agreed SLAs.
3. Experience in below areas:
* Security Management (IDAM, Sentinel, AD, NetIQ, RSA, IPS, IDS, Vulnerability Management)
* Network (Cisco, Checkpoint firewalls, F5 load balancers)
* Servers (Blades, Chassis, ESXi, Windows Server 2008/2012, Linux, VMWare, Citrix, AIX, Backup)
* SAN (Netapp, IBM, HP)
* Desktop (Printing, SOE – Windows 7/10, MS Office, Direct Access, Remote Access)
* End User Devices (Desktops, Laptops, Tablets, Smart phones, Modems, Printers)
* Collaboration (Lotus Notes, Skype for Business, Outlook/Exchange, SharePoint, Office365)
* Systems Management (SCCM, Intune, MDM, Monitoring, Service Desk)
4. Strong experience in delivery of platform changes and enhancements according to the agreed standards, practices and techniques.
How to apply:
Please apply using the link below or call Stan on 03 8506 6578. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.
Connect with Adaps:
- Facebook: https://www.facebook.com/AdapsIT
- LinkedIn: http://www.linkedin.com/company/adaps
- Website: www.adaps.com.au