Siebel Environment Specialist

Senior Siebel Environment Specialist
Location: Canberra

Large Federal Organisation
Contract duration: 10 months on a view to extend

Adaps has been scouted to source Senior Siebel Environment Specialist for one of the Federal Client in Canberra.

Job Description:
As part of a team, Specified Personnel will be required to assist and execute a range of tasks.
The services will include and not be limited to:

  • Managing system deployment requests, system incidents and problem resolution requests and escalating issues and risks;
  • Raising and processing system change requests through the change management framework;
  • Managing and coordinating datafix requests for multiple systems and update of reference data;
  • Providing preliminary assessment of change proposals which may impact production systems;
  • Troubleshooting environment issues;
  • Engaging with a diverse range of stakeholders, both internal and external to DIBP;
  • Providing assistance in developing new, and updating existing, system support documentation;
  • Installing specific support software such as Siebel Client and Tools;
  • Liaising with business analysts, testers, developers and project managers to efficiently deliver high quality work;
  • Providing ‘On Call’ out of hours Siebel support as necessary;
  • Developing and maintaining key documentation and ensuring it is appropriately stored in the department’s recordkeeping repository;
  • Mentoring permanent staff to transfer technical skills and corporate knowledge; and
  • Other duties as directed.

Selection criteria

  • Minimum 5 years Siebel Administration experience;
  • Ability to demonstrate skills and experience with the following tasks:
  • Siebel Enterprise installation and configuration;
  • Siebel upgrade to latest patches or Innovation Pack;
  • Setting up Siebel tools and dedicated client for developers;
  • Extracting local databases for Developers;
  • Repository migration, generating and promoting SRF and schema synchronisation;
  • Maintaining high application availability and performance monitoring and tuning;
  • Migration of repository and reference data to test and production environments;
  • Health checks which includes regularly checking status of servers and components;
  • Checking status of JOBs/RCRs/ Tasks and Server Resources;
  • Ability to apply critical thinking to resolve complex technical issues;
  • Ability to demonstrate understanding of MQ and Clear Case;
  • Knowledge and experience working with SM9, Quality Centre and Service Manager;
  • Excellent verbal and written communications skills;
  • Ability to communicate effectively with external teams, Business Analysts, Testers, Project
  • Managers and Administration staff;
  • Ability to prioritise tasks effectively and meet tight deadlines in a dynamic environment;
  • Ability to work well within a team environment;

Desirable Criteria:
* Experience in automating existing manual deployment processes;
* Knowledge of DIBP environments;
* Prior experience working with DIBP midrange systems;
* Tertiary qualifications in Information Technology.

Note: Australian Citizens with Baseline Clearance are eligible.

How to apply:
Please apply using the link below or call Rams on 03 8365 9439 for further details. Applications closes based on the volume of applications received. Only short-listed candidates will be contacted.
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements.
Connect with Adaps:
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LinkedIn: http://www.linkedin.com/company/adaps
Website: www.adaps.com.au